Servicemember-on-servicemember sexual assault is becoming an increasingly public problem for the Department of Defense, and as more light is shed onto this once-taboo topic, the inadequacies of military leaders’ responses to this visceral problem are coming into sharper focus.
Every year I try to make it to the Army Soldier Show. Surprisingly, many people who have served in the Army have not even heard of this great touring event, and there really is not a comparable institution in the other service branches. But for those who know the Soldier Show, you know it’s a great experience with some of the Army’s finest talent singing chart-topping hits from the past year – often better than the original artists.
The production value of the Soldier Show seems to improve every year, and in 2010 it even included the broadcast of high-quality, mid-show commercials from the show’s inter-Army sponsor on gigantic screens on either side the stage. But in contrast to the show, the commercials left much to be desired. The production value and creative talent on display in these commercials were impressive, but like so many public relations campaigns these commercials left me shaking my head and wondering who on Earth thought this campaign would be a good fit for the audience being targeted.
Back then, I simply thought, “Pick your battles, right?” Now, however, I’m compelled to speak up. Why the change? The courtesy reinforcement of a bad idea indicates a more fundamental problem!
This afternoon, Susan Carbon, Director of the Office on Violence Against Women at the Department of Justice, delivered prepared remarks to the Army’s annual Sexual Harassment/Assault Response Prevention (SHARP) Summit. Though the remarks contained platitudes that we’ve all heard and would expect, one thing stuck out for me.
About halfway through her speech, Carbon said, “I was so pleased to learn about the Army’s I. A.M STRONG campaign (Intervene.Act.Motivate) – this effort can go a long way to educate soldiers on the crime of sexual assault and how to intervene responsibly to help prevent sexual assaults from occurring.”
Then a little jingle popped into my head, prompted by her words - “Intervene, Act, Moooootivate… Intervene, Act, Moooootivate.” The jingle was the same one from that commercial I had seen the previous year several times during the Army Soldiers Show.
But just as few would agree that all publicity is good publicity, my vivid memories of this commercial are by no means a credit to its creators or those who approved its use. Despite the seriousness of the topic, and my unquestionable sensitivity to this issue, the commercial elicited automatic mental mocking and eye-rolls due to its absurdity.
As I said earlier, the issue is not with the production value, which was high, or with the artist involved, as he was certainly talented. The real problem was that an entire team somewhere high up in the Army’s hierarchy must have signed off on this “campaign,” but the campaign looked and felt more like a clip from an After School Special than a serious message for the men and women of America’s armed forces.
This sort of campaign – a catchy pop-rap song with edgy graphics – would be perfect for a modern middle school audience, or perhaps even high school freshmen and sophomores, but it’s wholly inappropriate and ineffective for adults, many of whom have seen and experienced the carnage of war. The campaign concept is simply a joke for the intended target audience, and this type of mistake tends to do more harm than good because it elicits widespread mocking of the message.
Sometimes those involved in the creative process get invested in an idea or get stuck on a certain track, and they fail to see that the track is headed in the wrong direction. That’s not a reflection of the quality of the final product or of how hard those involved have worked. But working hard and having a fantastic final product simply aren’t good enough. You have to work smart too, and the final product has to be the right product for the target audience.
This is a message and an issue that needs all the help it can get right now. The problem is growing worse and many are still in denial about the true extent of the problem. The men and women of the armed forces don’t need out-of-touch bureaucrats (both civilian and active duty) creating and reinforcing not only unhelpful campaigns, but ones that actually worsen the problem by unintentionally making a mockery of it.